Diane McKerlie, PhD
Diane McKerlie is an interaction designer and usability
expert at Design | Strategy Inc, which she established
in 1993 to deliver user interface design and usability evaluation
services. Her consulting practice provides thought-leadership
in design strategy and usability, assisting organizations
to understand the human side of technology.
Diane draws on a pool of talented professionals to build
the right team of experts to meet the shifting and varying
needs of clients and projects. Her network of associates
includes usability experts, content authors, visual artists,
and technology partners.
How does she design outstanding
user interfaces?
Beginning with her clients’ unique competitive advantages,
Diane leads product stakeholders to consensus on simple,
elegant, and innovative solutions. She assists her clients
to reshape techno-centric and data-driven ideas, and then
designs a user interface solution that is meaningful to
real end-users. Her designs are successful because they
meet end-user expectations for ease of use and they influence
customer behaviours toward organizational goals.
“Negotiation, collaboration, and influence are as
much a part of designing and solution building as creativity
and innovation.”
What about experience?
Diane draws on over a decade of user interface design
experience. She has designed successful solutions for a
variety of end-user groups such as, neurosurgeons, postal
workers, technology trainers, bank tellers, and financial traders. She
has led the user interface design effort at Tier One organizations
such as, NCR Corporation, TD Canada Trust, and the United States
Postal Service. She has the experience to handle any user
interface design project.
Full Client List
An academic track record?
Dr. McKerlie is well-published in the Human-Computer Interaction
(HCI) community and gives lectures to special interest groups
on design and usability. She was an instructor to the graduate
program in Computer Science at the University of Toronto
and she is currently a member of the Thesaurus Revision
Advisory Committee for the National Information Standards
Organization in the US. Diane received a PhD from London South Bank University in the UK for her research on the relationship
of design methods to knowledge management. Her real-world
approach is supported by a principled and academic foundation.
Curriculum Vitae
(pdf)
Publications
collected at interaction-design.org
Profile
at LinkedIn. Are we connected?